Refund Policy

We offer a 30-day money-back guarantee on every order.

Return Window

You can request a return within 30 days of delivery for items in their original condition.

How to Start a Return

Email ojohnston@strathiongroup.com with your order number and the reason for the return. We will reply within 24 hours with next steps.

Refund Timing

Once your return is approved and received, refunds are typically processed within 5 to 7 business days back to your original payment method.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, email us right away and we will replace it or refund it at no extra cost.