Shipping policy

Shipping

Where we ship

We ship to addresses within the United States.

Cost

Shipping is free on every order within the United States.

Processing time

Orders are processed in an estimated 2 to 4 business days.

Delivery time

Delivery takes an estimated 8 to 15 business days after your order ships, so the latest estimated delivery date is 19 business days after you place your order. Business days are Monday through Friday.

Delays

If we cannot ship your order within the estimated processing time, we will email you with a new estimate, and you may cancel the order for a full refund.

Order updates

For an update on your order, email ojessentialsshop@gmail.com or call 262-515-3083 with your order number.

If something goes wrong

If your order arrives damaged or defective, or does not arrive, it is covered by our refund/reship guarantee. Email ojessentialsshop@gmail.com with your order number.